Administrator, Flight Administration

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About the position

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! This job is a member of the Flight Administration team within the Integrated Operations Division. This position is responsible for supporting the line pilots based in Dallas, TX and providing best in class administrative support under the direction of the Manager Flight Administration.

Responsibilities

  • Performs a high volume of administrative work to meet deadlines for all tasks including pilot expense report review and research, schedule removal and coding updates, parking reimbursements, station badging requirements
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  • Provides information to pilots about leaves of absence, FML, medical disability, military duty/leave/return and workman compensation claims
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  • Facilitates pilot retirements including travel arrangements
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  • Monitors FICA, sick usage and operational metrics as required
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  • Supports and assists the director and chief pilots with ad hoc projects including investigations/implementation of policies and procedures/research gathering to answer or resolve pilot issues
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  • Maintains confidentiality of office communications, including conversations and employee records
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  • Includes and keeps the Manager Flight Administration aware of all issues and correspondence in the office to ensure productivity flow and avoid duplication of efforts
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  • Understanding of policies, procedures, agreements, and budgeting function
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  • Ability to understand and provide provisions of union agreements and company/federal regulations
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  • Ability to read and understand letters and numbers to review data and perform mathematical calculations

Requirements

  • High School diploma or GED
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  • 2 years of job related experience

Nice-to-haves

  • Bachelor's Degree in related field
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  • 2 years experience in Human Resources and/or Flight Department/Flight Service working with crew members
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  • Previous experience in an airline training/scheduling experience
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  • Previous customer service experience required
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  • Familiarity with American Airlines Pilot contract and FAA regulations

Benefits

  • Travel Perks: You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
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  • Health Benefits: Access to health, dental, prescription and vision benefits from day one.
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  • Wellness Programs: Support and resources to help you be the best version of yourself.
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  • 401(k) Program: Available upon hire with employer contributions after one year.
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  • Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises and more.
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