Applications Support Specialist

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<p>We are seeking an <b>Applications Support Specialist</b> to join our team. You will play a crucial role in sustaining our Applications and Services by providing backend administration and support in the Oracle Cloud Infrastructure. Your expertise will assist in defining requirements, designing, building data center technology components, and conducting testing efforts.</p> <p><b>Key Responsibilities:</b></p> <ul> <li>Engage with ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI, CyberArk, and VMWare/Horizon.</li> <li>Install Application client tools on VDI Images/Pools.</li> <li>Troubleshoot connections to Applications alongside integrations and configure Load Balancing for Applications.</li> <li>Perform Application configuration using SAML/SSO Authentication.</li> <li>Provide Level 2 and 3 support for integration-related issues.</li> <li>Create and validate management plans including anticipated sizing forecasts.</li> <li>Maintain licenses and key secrets within the vault.</li> <li>Provide STIGs and CDRL Documentation.</li> </ul> <p><b>Minimum Qualifications:</b></p> <ul> <li>Bachelor's Degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience.</li> <li>7-10 years of experience in information technology, system administration, or a related IT field.</li> <li>CompTIA Security certification is required.</li> <li>Must possess an active Secret level clearance.</li> </ul> <p><b>Other Job Specific Skills:</b></p> <ul> <li>Experience in Windows and Linux environments.</li> <li>Expertise in administration and configuration of ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI, and VMWare/Horizon is preferred.</li> <li>Experience with STIGs and CDRL documentation.</li> <li>Proficient in Microsoft Windows Server Administration.</li> <li>Familiarity with VMware VDI.</li> </ul> <p><b>Compensation:</b></p> <p>Compensation for this position ranges from $78,400 to $127,000, and is determined by various factors including location, skill set, education, certifications, client requirements, contract-specific affordability, security clearance type, and years of experience. This range is a general guideline and may vary based on the specific role.</p> <p><b>Equal Employment Opportunity:</b></p> <p>We are committed to fostering an inclusive workplace. It is our policy that candidates' race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation, or national origin will not be factors in personnel or management decisions. We actively promote equal employment throughout all job classifications.</p> <p><b>Physical Requirements:</b></p> <p>Individuals must meet the physical requirements outlined in the job description to perform the primary functions of this role effectively. Reasonable accommodations will be made for qualified individuals with disabilities.</p> <p><b>Disclaimer:</b></p> <p>This job description has been created to represent the general nature and level of work associated with this classification. It is not exhaustive and does not encompass all responsibilities, tasks, and qualifications required of employees in this role.</p>

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