Information Security Operations Senior Manager

June 5, 2026

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“I can be myself at work.” You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. “I can influence my income.” You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses. “I can lead a full life.” You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success. <ul><li>Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options </li><li>Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love </li><li>Access on-demand professional development resources that allow you to hone existing skills and learn new ones </li></ul>“I can succeed as a Senior Manager, IAM Operations & Governance at Capital Group.” At Capital Group, you are the person we are looking for to lead enterprise-scale Identity & Access Management (IAM) operations and governance—driving consistent, resilient, and audit-ready security outcomes. As a senior leader within Global Information Security, you can translate IAM strategy into durable operating models, reliable services, and measurable risk reduction. You are highly execution-focused, accountable for outcomes, and committed to driving year-over-year maturity in a highly regulated financial services environment. You Can Make An Impact By Leading IAM Operations & Governance <ul><li>You can lead IAM Operations and Governance organizations, including teams responsible for identity lifecycle management, access provisioning, certifications, entitlement management, and privileged access oversight.</li><li>You can establish and scale a repeatable operating model that drives consistent IAM outcomes across regions, platforms, and identity types (human and non-human).</li><li>You can serve as a trusted execution partner to the Head of IAM, providing transparency into delivery risk, control gaps, and operational capacity. </li></ul>Driving Governance & Control Assurance <ul><li>You can ensure enterprise IAM governance processes are executed consistently, including access controls, certifications, and segregation-of-duties requirements.</li><li>You can align IAM governance activities to regulatory expectations and risk priorities in financial services.</li><li>You can partner with Risk, Audit, and Compliance teams to support examinations, remediate findings, and eliminate repeat issues through structural improvements. </li></ul>Operating IAM as Tier 0 Services <ul><li>You can ensure IAM services operate as mission-critical (Tier 0) platforms with strong availability, resilience, and recoverability.</li><li>You can drive operational excellence across access fulfillment, application onboarding, authentication integrity, and entitlement accuracy.</li><li>You can reduce operational risk by addressing both technical and human single points of failure. </li></ul>Advancing Modernization, Automation & AI <ul><li>You can execute IAM modernization initiatives, including workflow automation, reducing manual reviews, and improving identity data quality.</li><li>You can partner with engineering and analytics teams to operationalize AI/ML capabilities for anomaly detection, access risk identification, and certification optimization.</li><li>You can ensure IAM controls effectively scale to non-human identities and emerging AI-enabled systems. </li></ul>Delivering Metrics, Performance & Transparency <ul><li>You can define and report KPIs and KRIs that measure control effectiveness, risk posture, service performance, and automation progress.</li><li>You can deliver accurate, decision-grade metrics for leadership, governance forums, and audit transparency.</li><li>You can proactively identify operational debt, control drift, and emerging access risks through data-driven insights. </li></ul>Partnering Across the Enterprise <ul><li>You can serve as a senior IAM partner to Global Technology, HR, application teams, and governance functions.</li><li>You can embed IAM controls into business and technology workflows to minimize friction while maintaining strong security posture.</li><li>You can influence adoption of standardized IAM practices across the enterprise. </li></ul>Building Strong Teams & Sustainable Practices <ul><li>You can lead, coach, and develop a high-performing IAM leadership bench.</li><li>You can establish clear accountability, decision rights, and ownership of controls.</li><li>You can foster continuous learning across advanced IAM domains, including privileged access, cloud identity, and AI-related risks. </li></ul>“I am the person Capital Group is looking for.” <ul><li>You have deep expertise in Identity and Access Management, including identity lifecycle management, access certifications, RBAC/ABAC, privileged access management, and cloud/SaaS IAM.</li><li>10+ years in cybersecurity, including 5+ years of proven leadership building, scaling, and automating high-performing operations teams, track record of driving accountability, engagement, and career growth. </li><li>Bachelor’s degree in Cybersecurity, Computer Science, or related field preferred.</li><li>You have experience applying automation and analytics to improve IAM outcomes.</li><li>You have successfully led managers and senior professionals in large, regulated enterprise environments.</li><li>You have a proven ability to translate strategy into repeatable execution and measurable results.</li><li>You understand risks related to non-human identities and emerging AI-driven access patterns.</li><li>You bring strong communication and stakeholder management skills, including experience working with audit and risk partners.</li><li>You have experience in financial services or similarly regulated industries.</li><li>You are familiar with global operating models, including follow-the-sun support structures. </li></ul>“I can apply in less than 4 minutes.” You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community. “I Can Learn More About Capital Group.” At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.‎ Charlotte Base Salary Range: $187,016-$317,927 ‎ Southern California Base Salary Range: $208,245-$354,017 ‎ ‎ ‎ New York Base Salary Range: $220,768-$375,306 ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings. You can learn more about our compensation and benefits here. <ul><li> Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans. </li></ul>We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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