Manager, Loan Management (Lending) Platform

Other Jobs To Apply

No other job posts for this day.

<p><strong>JOB TITLE: </strong>Manager, Loan Management (Lending) Platform</p><p><strong>LOCATION:</strong> Remote- US</p><p><strong>REPORTS TO:</strong> Head of Data Company</p><p><br></p><p><strong>The Company</strong></p><p class="ql-align-justify">Sunbit builds financial technology for real life. Our AI-native platform helps more people get to “yes” at the moments that matter with personalized offers, transparent terms, and no added consumer fees. In stores, practices and service centers across the country, Sunbit provides a fast, fair pay-over-time option. For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in a powerful mobile app.</p><p class="ql-align-justify">We are guided by people-centered values: Serve Others Before Self, Include Always, Connect Genuinely, Innovate for Good. These values shape how we build, how we support customers and merchants, and how we work with each other.</p><p class="ql-align-justify">What makes Sunbit different is an AI-native infrastructure that runs through the full customer and merchant journey. Our interconnected AI systems power instant decisioning, streamline fraud checks with human-in-the-loop safeguards, and enable highly personalized offers at scale. The result is a quick, fair, and simple experience for consumers and merchants.</p><p class="ql-align-justify">We pair this technology with inclusion and transparency. Sunbit delivers industry-leading approval rates — 90%+ in auto service and 85%+ in dental — while maintaining zero consumer fee-based revenue. It is a better way to serve people and merchants, proven at scale.</p><p class="ql-align-justify">Today, Sunbit is available across a nationwide, in-person merchant network of 30,000+ locations spanning auto service centers, dental and optical practices, veterinary clinics, and other specialty services. We help teams say “yes” more often and help customers move forward with confidence.</p><p class="ql-align-justify"><br></p><p><strong>The Role</strong></p><p>As we evolve as a company we are looking for an experienced leader of the loan account management systems to elevate our loan account management functionality. You will be responsible for high-scale operation system that processes more than one million active loans a day, and growing. Reporting to the Head of the Core Company you will hold a key leadership role managing the backoffice processes for Sunbit core business area.</p><p class="ql-align-justify">You will be responsible for defining the core capabilities of our loan account management system, ensuring it is compliant and ready to support our future products and servicing needs. Along with owning these definitions you will lead us through a modernization of our loan account management system. You will work directly with multiple members of our leadership team given the importance of this role. </p> <br><h3>Requirements</h3> <p><strong>What you’ll own:</strong></p><ul><li class="ql-align-justify">Defining the system logic, working with the product and engineering teams to implement</li><li class="ql-align-justify">Leading the modernization of our loan account management system, ensuring it is ready for future product capabilities</li><li class="ql-align-justify">Support the end-to-end lifecycle for new loan products, ensuring product definitions (interest rates, grace periods, fees) are accurate in the system.</li><li>Loan lifecycle definitions and management</li><li>Providing loan account management capabilities to support all of Sunbit servicing needs</li><li>Serve as the subject matter expert driving research, evaluation, and development of new technologies and capabilities</li><li>Experience writing not just business procedural documents but also technical briefs for product and engineering</li></ul><p class="ql-align-justify"><br></p><p class="ql-align-justify"><strong>What You’ll Bring:</strong></p><ul><li class="ql-align-justify">Demonstrated excellence in managing loan account systems, with a proven track record of changing our system capabilities</li><li class="ql-align-justify">Deep experience with loan account management components and how they integrate</li><li class="ql-align-justify">Strong regulatory fluency understanding TILA</li><li class="ql-align-justify">Experience modernizing/ replatforming an existing loan account management system a plus</li><li class="ql-align-justify">Nice to have: experience with implementing a modern account core</li></ul><p><strong> </strong></p><p><strong>The Perks:</strong></p><ul><li>Join one of LA’s fastest growing startups (2023), A Most Loved Workplace, #576 on the 2023 Inc 5000 list, and Forbes Fintech 50 (2024) </li><li>Mission driven + empowered + collaborative</li><li>Competitive pay and stock options</li><li>Unlimited PTO</li><li>Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Parental Leave</li><li>Newly added HSA and Pet Insurance</li><li>401K Plan with Matching </li><li>Cell Phone Stipend </li><li>Team based strategic planning + Team owned deliverables</li></ul><p><br></p><p><em>Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.</em></p><p><strong>Recruitment Fraud Disclaimer</strong></p><p>We’ve been made aware of fraudsters impersonating Sunbit employees during the hiring process. Please note that all official communication will come from an @<a href="http://sunbit.com/" target="_blank" rel="noopener noreferrer">sunbit.com</a> email address, through our applicant tracking platform @sunbit.comeet-notifications.com or directly via LinkedIn. We will never ask for your age, Social Security number, bank account details, payment of any kind, or other unrelated personal information during the application process. Our hiring process always includes interviews, either by phone, zoom, or in person, before any offer is made. If something feels suspicious, please contact us at hr@sunbit.com to confirm. </p><p>We ask that you contact hr@sunbit.com only about potential instances of fraud. hr@sunbit.com does not reach our recruiting team directly. <em>Your application directly through the posting is the best way to ensure that your candidacy is reviewed by our team. Due to the volume of applications, we will not respond to nor forward emails about your candidacy that are sent to hr@sunbit.com directly, and your email about your application will be deleted from our systems.</em></p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...