<strong>Salary:</strong> $88,774.40 - $124,966.40 Annually<br><strong>Location :</strong> Tacoma, WA<br><strong>Job Type:</strong> Non-Classified<br><strong>Remote Employment:</strong> Flexible/Hybrid<br><strong>Job Number:</strong> P0320-25<br><strong>Department:</strong> Customer Experience & External Affairs<br><strong>Division:</strong> TPU External Affairs<br><strong>Opening Date:</strong> 05/19/2025<br><strong>Closing Date:</strong> 6/2/2025 5:00 PM Pacific<br> <br><strong>Position Description</strong><br><strong>Do you thrive on tackling complex communication challenges and shaping impactful narratives? Are you a strategic thinker with a passion for driving organizational goals through effective communication? If so, we have an exciting opportunity for you!</strong><br><br>Tacoma Public Utilities is looking for someone to join our team as a <strong>Senior Communications Analyst</strong>. In this pivotal role, you will be responsible for planning and executing sophisticated communication initiatives utilizing your advanced expertise and strategic acumen. Using effective communication, grounded in tact, patience, and professionalism, you will partner closely with key internal stakeholders to develop and implement comprehensive communication plans that resonate with target audiences and align seamlessly with our organizational objectives. <br><br>The ideal candidate will have a strong analytical mindset and a deep understanding of infrastructure and integrated communications. They will be highly accountable, consistently meeting deadlines and following established processes with precision and reliability. Comfortable in fast-paced, high-pressure environment, they will have a proven track record of managing a high volume of projects while maintaining exceptional attention to detail. Additionally, they will have demonstrated expertise in advising on and executing communications strategies that drive measurable results.<br><br>This position will work a full-time schedule Monday through Friday with core hours between 8:00am and 5:00pm, and may have occasional evening and weekend work. A partial telework schedule may be available; however, a minimum of three days of in-office work per week is expected.<br><strong>Primary Responsibilities Include:</strong><ul><li>Provide<br><br>strategic communications support to internal clients to assess and address their communication needs.</li><li>Develop comprehensive communications plans and<br><br>strategies.</li><li>Implement strategic communication efforts across a variety of channels such as web,<br><br>social media, print, and other mediums.</li><li>Analyze data to evaluate the effectiveness of communication efforts and use insights<br><br>to refine strategies.</li><li>Provide media relations support by drafting<br><br>talking points, preparing press releases for review, and assisting in responses<br><br>to media inquiries.</li></ul><br> <strong>Qualifications</strong><br> <br><strong>Minimum Education*</strong><br>Bachelor's degree in public relations, communications, marketing or directly related field<br><br><strong>Minimum Experience*</strong><br>4 years of public information, community engagement/outreach and/or marketing experience<br><br>*Equivalency: 1 year of experience = 1 year of education<br><br><strong>Desired Qualifications</strong><br>Experience managing complex communications projects<br><br><strong>Licensing, Certifications and Other Requirements</strong><br>Washington State Driver's License<br><strong>Selection Process & Supplemental Information</strong><br> <br>This recruitment is being managed by Joanna Hambrick; if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, !<br><br><strong><strong><strong><strong>City of Tacoma Commitment to Diversity and Inclusion</strong></strong></strong></strong>Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play<br> <br>The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. <br><br><strong><strong><strong><strong>Apply</strong><br>Interested individuals should </strong></strong></strong><strong>apply online and attach </strong>a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position.<br><br>Reference checks will be conducted on final candidates and appointment is subject to passing a background check.<br><br><strong><strong><strong><strong>Communication from the City of Tacoma:</strong></strong></strong></strong>We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.<br><br>If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting.<br>The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.<br><br>Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.<br><br>Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.<br><br>Vision Coverage: For eligible employees and their eligible dependents.<br><br>Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.<br><br>Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.<br><br>Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.<br><br>Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.<br><br>Other Employment Information<br><br>Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.<br><br>Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.<br><br>Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.<br><br>Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.<br>01 <br> <br> Responses to supplemental questions must be original content created by the applicant using their own words. The use of online tools or resources to create responses, such as Artificial Intelligence (ChatGPT, etc.), Google, Bing, etc., or plagiarism in any form, is considered cheating and falsification of the application.I understand that any form of cheating or falsification will disqualify my application for further consideration. <ul> <li>Yes</li> <li>No</li> </ul> <br>02 <br> <br> Do you have an equivalent combination to a bachelor's degree in public relations, communications, marketing or directly related field and 4 years of public information, community engagement/outreach and/or marketing experience? *Equivalency: 1 year of experience = 1 year of education <ul> <li>Yes</li> <li>No</li> </ul> <br>03 <br> <br> Describe a time you had to develop a communication plan for a complex project or initiative. How did you get information about your topic, what were the key elements of your plan, and how did you ensure its alignment with organizational goals? <br>04 <br> <br> Please provide an example of how you evaluate the effectiveness of a communication strategy and how those insights led to adjustments. <br>05 <br> <br> Describe your experience providing strategic communication support to internal clients. How do you typically assess their needs and build effective working relationships? <br>06 <br> <br> One of the City's Principles that guides us is Equity. Describe what equity means to you and describe any experience you have working with diverse groups of people. <br>07 <br> <br> Please tell us how you learned about this job opening. <ul> <li>Job Interest Card notification</li> <li>Professional organization</li> <li>Military organization</li> <li>City of Tacoma employee</li> <li>Online job board posting</li> <li>Word of mouth</li> <li>LinkedIn</li> <li>Tacoma Training & Education Program (TTEP)</li> <li>Indeed</li> <li>Facebook</li> <li>Instagram</li> <li>Careers in Government</li> <li>Government Jobs</li> <li>Outreach Event</li> <li>National Diversity Network</li> <li>African American Job Network</li> <li>Disability Job Network</li> <li>Asian Job Network</li> <li>Latino Job Network</li> <li>Retirement Job Network</li> <li>LGBT Job Network</li> <li>Veteran Job Network</li> <li>Other</li> </ul> <br>08 <br> <br> Please provide specific information regarding how you learned about this job opening. Thank you, your feedback will be used to evaluate our success reaching the public and refine our methods for future job postings. <br>Required Question