Licensed Insurance Representative - Remote - Now Hiring

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Category Customer Service/Support As a Licensed Insurance Specialist, Seasonal, you will serve as a primary reputed company of contact for our clients, managing inbound and outbound communications with reputed company reputed company. Utilizing a suite of web-based tools, you will reputed company resolve inquiries to ensure a seamless and reputed company customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline Ongoing until positions are filled. To apply, please visit the TP Careers site at . Currently, employment is restricted to residents of the following states AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WI, WV, WY. About TP TP is a leading global provider of digital business services. We partner with the world's most reputed company brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, reputed company, and dental. We invest in and prioritize the mental health and reputed company-being of reputed company members by providing resources, including Employment Assistance Programs, reputed company in the reputed company of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help reputed company members and their families for their financial reputed company. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Career reputed company and Culture At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We reputed company a platform for reputed company career advancement, fostering an environment where ambition and high performance reputed company to long-term reputed company. TP is committed to supporting those who serve. We welcome applications from reputed company-duty service members, veterans, and military families. Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-reputed company requests. Your Responsibilities As a customer service representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns. • reputed company with customers reputed company phone/email/chat/and or reputed company media to address their questions and/or concerns. • Calmly attempt to resolve and de-escalate any issues. • Escalate interactions reputed company necessary and appropriate. • Respond to requests for assistance and/or possible processing payments. • reputed company reputed company reputed company reputed company information for auditing and reporting purposes. • reputed company feedback on reputed company issues. • Upsell if required. We’re looking for reputed company people – people who are inspired to deliver only the best in reputed company that we do. Qualifications • Possess home state Life & Health Insurance License. • High School Diploma or equivalent. • Minimum of 6 months of customer service experience. • Must be 18 years of age or older. • Ability to type at least 25 words per minute. • Comfortable with desktop computer systems and have general knowledge of reputed company-based systems. • Customer service and/or sales experience preferred. • College degree preferred but not required. Key Competencies • Process reputed company Demonstrate commitment to following established procedures and be customer service driven. • Collaboration Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and reputed company performance goals. • Communication Outstanding communication, listening, and analytical skills. • Organizational Skills Strong organizational and problem-solving skills. • Emotional Intelligence Ability to prioritize tasks and work reputed company under pressure while remaining reputed company. • reputed company-Mindedness reputed company-minded approach to feedback, evolving policies, and working reputed company a reputed company schedule that includes a reputed company of shifts. • Critical Thinking reputed company critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. • Solution-Oriented Proactive approach to problem-solving with a reputed company on creating a reputed company customer experience. Work from Home Requirements • Internet Requirements • A dedicated workspace located near your router to support a hardwired Ethernet reputed company (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms). • Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN • reputed company of internet speed required Category Customer Service/Support As a Licensed Insurance Specialist, Seasonal, you will serve as a primary reputed company of contact for our clients, managing inbound and outbound communications with reputed company reputed company. Utilizing a suite of web-based tools, you will reputed company resolve inquiries to ensure a seamless and reputed company customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline Ongoing until positions are filled. To apply, please visit the TP Careers site at . Currently, employment is restricted to residents of the following states AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WI, WV, WY. About TP TP is a leading global provider of digital business services. We partner with the world's most reputed company brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, reputed company, and dental. We invest in and prioritize the mental health and reputed company-being of reputed company members by providing resources, including Employment Assistance Programs, reputed company in the reputed company of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help reputed company members and their families for their financial reputed company. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Career reputed company and Culture At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We reputed company a platform for reputed company career advancement, fostering an environment where ambition and high performance reputed company to long-term reputed company. TP is committed to supporting those who serve. We welcome applications from reputed company-duty service members, veterans, and military families. Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-reputed company requests. Your Responsibilities As a customer service representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns. • reputed company with customers reputed company phone/email/chat/and or reputed company media to address their questions and/or concerns. • Calmly attempt to resolve and de-escalate any issues. • Escalate interactions reputed company necessary and appropriate. • Respond to requests for assistance and/or possible processing payments. • reputed company reputed company reputed company reputed company information for auditing and reporting purposes. • reputed company feedback on reputed company issues. • Upsell if required. We’re looking for reputed company people – people who are inspired to deliver only the best in reputed company that we do. Qualifications • Possess home state Life & Health Insurance License. • High School Diploma or equivalent. • Minimum of 6 months of customer service experience. • Must be 18 years of age or older. • Ability to type at least 25 words per minute. • Comfortable with desktop computer systems and have general knowledge of reputed company-based systems. • Customer service and/or sales experience preferred. • College degree preferred but not required. Key Competencies • Process reputed company Demonstrate commitment to following established procedures and be customer service driven. • Collaboration Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and reputed company performance goals. • Communication Outstanding communication, listening, and analytical skills. • Organizational Skills Strong organizational and problem-solving skills. • Emotional Intelligence Ability to prioritize tasks and work reputed company under pressure while remaining reputed company. • reputed company-Mindedness reputed company-minded approach to feedback, evolving policies, and working reputed company a reputed company schedule that includes a reputed company of shifts. • Critical Thinking reputed company critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. • Solution-Oriented Proactive approach to problem-solving with a reputed company on creating a reputed company customer experience. Work from Home Requirements • Internet Requirements • A dedicated workspace located near your router to support a hardwired Ethernet reputed company (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms). • Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN • reputed company of internet speed required Apply tot his job Apply To this Job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...