Want to help pets live their best lives?
We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.
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Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
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Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
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Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
About Petco
We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it.
Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love.
Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
Our vision at Petco is Healthier Pets.
Happier
People.
Better
World. We’re making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience.
From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization.
Position Purpose:
Develop and manage the successful implementation, opening and upholding of Veterinary hospital systems and processes within identified Petco Pet Care Centers. Coordinate and prioritize project tasks, multiple work streams and timelines.
The position will work in partnership and at times lead cross functional teams across Petco including but not limited to: Regional/Area Medical Directors, Area Operations Manager, Human Resources, IT, Marketing, Communications, Real Estate/Construction, and Store Operations.
Essential Job Functions:
The incumbent must be able to perform all the following duties and responsibilities with or without a reasonable accommodation.
- Lead new hospital implementation and training, set up of all veterinary programs ensuring adoption of policies and programs that drive quality improvement and provide feedback to drive success, partnering with Regional/Area Medical Directors and Area Operations Managers as appropriate.
- Supports and maintains Standardized Training Plan for new hospital openings.
- Physical training and support of brand new hospital locations.
- Site build of brand new hospitals, including stocking of items and setting up hospital equipment.
- Collaborates with Head of Vet Medicine on veterinary quality assurance program and develop strategies and tactics in partnership with Regional/Area Medical Directors and Area Operations Manager that result in successful launch of vet hospitals.
- Maintain vendor relations and buyer contacts.
- Hospital system implementation, maintenance, and compliance including city and state licensure.
- Maintains Helpdesk Knowledge Base Learning Guides
- Provides State Veterinary Board operational requirements and implementation protocol
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