Pharmacy Technician Representative - Work From Home

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<p style="text-align:left">At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.</p><p style="text-align:left">Join HCSC and be part of a purpose-driven company that will invest in your professional development.</p><h1></h1><p></p><h1><b>Job Summary</b></h1><p style="text-align:inherit"></p><h3></h3>This position is responsible for providing assistance to pharmacists, pharmacy coordinators, and pharmacy programs or initiatives. Works with internal departments, external vendors, and members to evaluate and resolve pharmacy issues and provide member support for programs and initiatives.<h3></h3><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><div><div><div><div><p><b><span>Job Requirements: </span></b><span> </span></p></div><div><ul><li><p><span><span>Minimum 3 years<span> </span></span><span>of customer service<span> </span></span><span>e</span><span>xperience</span><span>, preferably in<span> </span></span><span>a health care/insurance industry (or equivalent)</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Licensed and unrestricted Pharmacy Technician/Certified Pharmacy Technician</span><span><span> </span></span><span>(</span><span>CPhT</span><span>)</span></span></p></li></ul></div><div><ul><li><p><span><span>High School Diploma with c</span><span>urrent State Pharmacy Technician Licensures in good standing </span></span><span> </span></p></li></ul></div></div><div><div><p><span> </span></p></div><div><p><b><span>Preferred Job Requirements: </span></b><span> </span></p></div><div><ul><li><p><span><span>Excellent<span> </span></span><span>Verbal and written communication skills</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Managed care customer service experience</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Str</span><span>ong<span> </span></span><span>computer and Microsoft Office product skills required<span> </span></span><span>including<span> </span></span><span>ability</span><span><span> </span>to learn various data base software applications as needed.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Drug information skills</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Handle multiple tasks and strong organizational<span> </span></span><span>skill</span><span>s</span><span><span> </span></span><span>including</span><span><span> </span></span><span>capacity</span><span><span> </span>to<span> </span></span><span>understand complex oral and written directions as well as technical<span> </span></span><span>information.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Self-motivator</span><span><span> </span>with exceptional time mana</span><span>gement skills and attention to detail</span><span><span> </span>that<span> </span></span><span>exhibits</span><span><span> </span>a positive attitude and<span> </span></span><span>embraces</span><span><span> </span>and adapts<span> </span></span><span>to<span> </span></span><span>change.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Bilingual Spanish<span> </span></span><span>speaker</span><span><span> </span></span><span>preferred.</span></span><span> </span></p></li><li><p><span>Flexible and able to adapt to change.</span></p></li><li><p><span>Work Hours are Monday through Friday 8 AM to 5 PM CST or 7 AM to 4 PM CST.</span></p></li><li><p><span>Must be able and willing to work Monday through Friday 8 AM to 5 PM CST or 7 AM to 4 PM CST.</span></p></li><li><p><span>Phone Queue Position (Inbound Calls). </span></p></li></ul><p></p><p></p><p>#LI-FW1</p><p></p><p>#LI-Remote<br><b>This is a <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Remote/Work-From-Home</span> role. </b></p><p></p><p><b>Sponsorship is not available</b></p></div></div></div></div><h3></h3><p style="text-align:inherit"></p><p style="text-align:left"><b><span>Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!</span></b></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h3></h3><p style="text-align:inherit"></p><p style="text-align:left"><b><span>Pay Transparency Statement:</span></b></p><p style="text-align:left"><span><span>At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting </span></span><span><a href="https://careers.hcsc.com/totalrewards" target="_blank" rel="noopener noreferrer"><span><span><span><span><span><span class="WKM0"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">https://careers.hcsc.com/totalrewards</span></span></span></span></span></span></span></a><span>.</span></span></p><p style="text-align:inherit"></p><p style="text-align:left"><span>The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan<span> subject to the terms and the conditions of the plan.</span></span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h2>HCSC Employment Statement:</h2><p style="text-align:left"><span>We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.</span></p><h1></h1><p style="text-align:inherit"></p><h1><b>Base Pay Range</b></h1>$18.46 - $37.84<p style="text-align:inherit"></p><p style="text-align:left">Exact compensation may vary based on skills, experience, and location.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...