Software Development Manager | Live Nation Worldwide, Inc. | Remote (Canada)

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<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Job Summary:</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">JOB DESCRIPTION – Software Development Manager</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Location: Remote, Eastern Canada</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Division: Front Gate Tickets</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Line Manager: VP, Engineering</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Contract Terms: Permanent, 37.5 hours per week</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Front Gate Tickets is North America’s leading software and operations provider for the festival market. We provide technical solutions for e-commerce ticketing, access control, data management, and fan engagement. We partner and run on-site operations for over 200 festivals each year and are on a massive growth trajectory matched by no one in the industry. We do it for the fans!</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Front Gate is owned by Live Nation Entertainment and acts as Ticketmaster’s festival arm. We have two offices located in Austin, TX.</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">THE TEAM</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Our development team is responsible for designing and building the technical solutions that make up North America’s premier festival ticketing platform. We are a modestly sized group that takes pride in our ability to deliver timely results across a wide breadth of product offerings. These offerings cover (but are not limited to) ecommerce, box office management, marketing and fulfillment services, and on-site access control. We’re looking for individuals to help us design and build our next generation of industry leading tools and technologies.</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">THE JOB</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Lead multiple groups of engineers in building and supporting best-in-class music festival centric technical solutions.</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)</p> <ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6"> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Report to VP of Engineering and serve as a company leader for engineering.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Collaborate with supervisor in defining engineering strategy and technical roadmap.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Lead staffing efforts across multiple agile teams – onshore vs. offshore as well as full-time vs. contract.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Address relevant personnel matters such as resource allocation and performance evaluation.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Monitor and support skill and career development for direct reports.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Unite technical leaders in the definition of processes and best practices.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Serve as an advocate for technical initiatives in the product roadmap planning process.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Periodically provide valuable individual coding contributions to expedite initiatives.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Support on-call needs through direct contribution or escalation/rotation management.</span></li> </ul> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">OUR TECHNOLOGY STACK</p> <ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6"> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">PHP</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">AWS</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Terraform</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Kubernetes</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Datadog</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">React</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Gitlab</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Jenkins</span></li> </ul> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)</p> <ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6"> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">8+ years related work experience.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">2+ years of experience in a leadership role.</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Advanced knowledge of:</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">application and data architecture</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">object oriented programming principles</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">prevailing best practices and design patterns</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Expert knowledge of:</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">agile methodologies</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">cloud infrastructure architecture</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">testing methodologies</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">version control tools and best practices</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Mastery of one or more scripting languages.</span></li> </ul> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">LIFE AT TICKETMASTER</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Our work is guided by our values:</strong></p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Reliability</strong> – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Teamwork</strong> – We believe individual achievement pales in comparison to the level of success that can be achieved by a team</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Integrity</strong> – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Belonging</strong> – We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">EQUAL OPPORTUNITIES</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email <a href="mailto:accessibilitycanada@ticketmaster.ca" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer">accessibilitycanada@ticketmaster.ca</a>. Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered. #LI-REMOTE</p>

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