Sr. Manager, Commercial Systems & Strategy

June 4, 2026

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Cynosure is well positioned competitively to lead and transform the medical aesthetics industry. We are guided by our belief that this is a purpose-driven business, which improves patient’s lives and improves practitioner’s livelihoods. <ul> <li>We are passionate about driving a healthy and growing medical aesthetics industry with leading-edge marketing which inspires consumers to engage in medical aesthetics.</li> <li>We are the leader in science-based technology which elevates the standard of care for consumers.</li> <li>We are relentlessly focused on being the undisputed innovation leader, addressing the growing demand for consumer treatments across all demographics.</li> <li>We are committed to building and strengthening our unmatched global footprint, with direct employees on five continents and in 15 countries and growing, and distributor partners serving over 130 countries.</li> <li>We put our people first and believe personal development drives business development.</li> <li>We love our customers and strive give them the leading-edge technology, service, marketing support and clinical education to improve their patient’s outcomes and to improve their livelihoods.</li> </ul> At Cynosure, we look for people who make an impact and encourage everyone to lead, create, and add value. In turn, we invest in our team to grow people’s careers and build upon our high-performance and culture-oriented organization. We work together as one team, winning together. As we grow our global team, there is no better time to join us. As a market leader in medical aesthetics, Cynosure has over 25 years developing, manufacturing, and marketing products for dermatologists, plastic surgeons, medical spas, and healthcare practitioners. With the aesthetic industry’s most comprehensive product portfolio, our offerings span several categories including skin revitalization, body contouring, hair removal, and women’s health. Our mission is to set Cynosure customers up for success shaping future leaders of the aesthetics industry and helping everyone who uses our technologies discover their version of beautiful. Learn more about us by following our <a rel="noopener" href="https://www.linkedin.com/company/cynosure-inc-/" target="_blank">LinkedIn</a> and <a rel="noopener" href="https://www.instagram.com/cynosurelasers/" target="_blank">Instagram</a> sites and please visit us at <a rel="noopener" href="http://www.cynosure.com/" target="_blank">www.Cynosure.com</a>.  Job Summary The Sr. Manager, Commercial Systems & Strategy is a high-impact, enterprise-facing role embedded within the commercial organization to drive scalable infrastructure, systems optimization, and data-driven decision making. This individual operates at the intersection of business strategy, systems, and data, translating commercial needs into streamlined processes, intelligent automation, and actionable insights that enable growth while proactively identifying opportunities through data to support pipeline development and lead generation. Working closely with Sales, Service, Finance, and Operations, this role focuses on improving the efficiency, consistency, and scalability of the commercial lifecycle. The Analyst will play a critical role in shaping the future-state commercial ecosystem, anchored in Salesforce and connected enterprise systems, ensuring the organization is equipped to grow without increasing complexity. Essential Duties and Responsibilities The incumbent may be asked to perform other function-related activities in addition to the below-mentioned responsibilities as reasonably required by business needs. Commercial Systems Ownership and Optimization <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Serve as the business owner for Salesforce and the broader commercial tech stack, ensuring alignment with enterprise priorities </li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Work with IS business partners to translate business needs into scalable system solutions that improve efficiency and support growth </li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Identify inefficiencies across the commercial lifecycle and design streamlined, system-driven solutions </li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Evaluate and prioritize enhancements based on business impact, scalability, and long-term value </li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Partner cross-functionally with sales and marketing teams to design and execute strategic prospecting projects — from market segmentation analyses to opportunity scoring models — that systematically expand the top of the sales funnel.</li> <li style="margin: 0in 0in 10pt 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Drive proactive lead generation initiatives by leveraging data analysis and market insights to identify and prioritize high-potential sales opportunities, enabling the commercial team to target prospects with greater precision and speed.</li> </ul> Enterprise Process Design and Transformation <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Map current-state processes across Sales, Service, Finance, and Operations and define scalable future-state models </li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Translate business challenges into structured requirements, process flows, and system enhancements </li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Drive cross-functional alignment on standardized processes that support consistency and growth </li> <li style="margin: 0in 0in 10pt 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Partner with IT and external vendors to execute system enhancements and integrations </li> </ul> Data Strategy, Analytics and Insights <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Develop and maintain enterprise-level dashboards and reporting to support decision-making and performance visibility </li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Analyze pipeline health, revenue trends, operational performance, and system utilization </li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Proactively identify opportunities through data to support targeted outreach, pipeline expansion, and lead generation initiatives</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Identify risks, gaps, and opportunities across the commercial funnel and recommend actionable solutions </li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ensure consistency, accuracy, and governance of commercial data across systems </li> <li style="margin: 0in 0in 10pt 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Develop and maintain data-driven pipelines and reporting frameworks that surface actionable intelligence on prospective clients, helping sales teams focus efforts on accounts most likely to convert and accelerate revenue growth.</li> </ul> Program Execution and Continuous Improvement <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Lead end-to-end delivery of commercial system initiatives from discovery through deployment </li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Own project timelines, stakeholder alignment, and execution accountability </li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Drive adoption strategies to ensure implemented solutions deliver measurable business outcomes </li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Establish frameworks for prioritization, enhancements, and continuous system evolution </li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Establish process and system training process and resources for Sales business users</li> </ul> Qualifications Education ☒ Bachelor’s degree required ☒ Master’s degree preferred Specific Area of Study: Business, Information Systems, Operations or a related field Experience ☒ 10+ years relevant experience Specific Related Experience: Business Systems, Sales Operations, Commercial Strategy or related roles <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Demonstrated experience operating in cross-functional, enterprise environments</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Experience leading system or process transformation initiatives from concept through execution</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Familiarity with Salesforce CRM sufficient to evaluate capabilities, set direction, and hold vendors and internal teams accountable — system configuration experience not required. Experience translating business requirements into process improvements</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Proven ability to partner across Sales, Finance, Operations and IT to drive alignment and execution</li> </ul> Skills <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong systems thinking with the ability to connect strategy, process and technology</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Advanced analytical capabilities with experience in dashboards, reporting and data modeling</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ability to operate independently in ambiguous environments and define structure where none exists</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong stakeholder management and communication skills, with the ability to influence at all levels</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Project management discipline with ownership of timelines, deliverables and outcomes</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Experience with automation, AI-driven workflows or process optimization preferred</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Familiarity with commercial lifecycle processes including pipeline management, quote-to-cash and post-sales operations</li> </ul> Physical Demands The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. <ul style="margin-top: 0in; margin-bottom: 0in;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"> ☒ Sit; use hands to finger, handle or feel objects, tools, or controls.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"> ☒ Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"> ☒ Lifting/pushing/pulling and carrying products weighing up to 45 pounds</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"> ☒ Up to 25% travel</li> </ul> Cynosure is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran

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